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* [[http://www.bpmb.de/images/BPMN2_0_Poster_DE.pdf|BPMN 2.0 Poster]] | * [[http://www.bpmb.de/images/BPMN2_0_Poster_DE.pdf|BPMN 2.0 Poster]] | ||
* [[http://www.uml-diagrams.org/use-case-diagrams.html|UML - Use case diagrams]] | * [[http://www.uml-diagrams.org/use-case-diagrams.html|UML - Use case diagrams]] | ||
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+ | ==== Complexity ==== | ||
+ | * [[https://hbr.org/2007/11/a-leaders-framework-for-decision-making|Cynefin - A Leader’s Framework for Decision Making - D.J. Snowden]] | ||